Project Scope

Commitments

Our Company Commitments:

To God

Eagle was established to honor God through technology

To Our Team

We are dedicated to providing a meaningful, challenging, and enjoyable
work environment.

To Our Customers

Each job begins with open communication and ends with having given 100% of our efforts toward customer satisfaction.

What We Do

We are a Certified Microsoft Partner which means we have the experience and technical expertise to support virtually any business that runs Microsoft Windows Server software and/or Microsoft Windows Desktop software.

Our various areas of expertise also include Spam filtering, Anti-Virus solutions, Firewall protection, and general security testing of your network from inside as well as outside your network.

Our support structure allows us to provide technicians at various levels of expertise. This saves the customer money by only having to pay for the level of service needed. When you call our office you will be able to talk immediately with a support person about your technical needs – this helps to decide if a service call is really warranted and what level of service is really needed.

Our management has many years of experience in small and mid-size business ownership. Through experience we provide the overall understanding and knowledge of business operations and how it ties in with IT requirements. We will always do what is best for our customer.

Project Scope

Eagle services businesses, school systems, and non-profit agencies of all sizes. Our customers range from a small business with one computer which runs their accounting software and their business-specific application to a school system with more than 450 computers and multiple file and application servers.

Remote communication configurations, file server and PC installations, and network design, as well as security implementation via hardware or software firewalls, Spam filtering, and anti-virus installations are all part of our daily project scope.

A sample of our projects includes:

Configuring and installing multiple computers and a file server to run a portion of an assembly line in an automobile assembly plant in eastern United States.
Supporting the infrastructure, including hardware and software of a 50 user law firm in West Michigan.
Designing and supporting the network of a 100 user school system in West Michigan using Microsoft Server 2003. Microsoft ISA Server was used for the Internet access proxy and can track users, bandwidth, and file downloading statistics.
Adding a wireless network to an existing school system network. Multiple access points were configured to broadcast to all required locations in a school building. Security was implemented through use of WEP keys, MAC address filtering and other methods.
A community Aquatic Center installed multiple new computers and a file server to track member use of services as well as to run their business accounting software.
Installing Microsoft Small Business Server 2003 to facilitate secure remote communication with a company’s main office. Secure access is provided to the company’s mail server and Intranet portal which provides internal company information such as benefits and policies to employees and other authorized end users.
Configuring Microsoft Small Business Server 2003 to provide extremely easy and yet very secure remote access to desktop computers. This facilitated multiple employees being able to access their work computer from their home computers and eliminated a drive back to the office in the evening. This also enabled work-from-home scenarios for various employees.
Setting up remote communication between a customer’s Grand Rapids office and an office on the eastern side of Michigan. Through a high speed internet connection they only need one file server and can access the data from both offices. This saved them the cost of purchasing a second file server.