 IT Support
Egltech IT support options are flexible and affordable
for every size business. Our plans include: Smart Care Managed I.T. Services provide you with an affordable and predictable monthly or annual cost you can budget for while also eliminating the periodic wild spikes in unforeseen IT expenses. You will enjoy additional peace of mind as your hardware, software, spam, virus activity are all proactively monitored and protected 24x7x365.
Our monitoring system will often alert us even before you realize attention is needed on your system and thereby eliminating emergency IT calls as well as thousands of dollars in potential down time for your business. You will appreciate the productivity gains from this service as you will minimize IT support time while realizing more time every week for running your business. Contact us today for a free study and ROI projection for your business.
Block Hours is a specific number of support hours - customized for your business' IT needs - that are purchased to cover a certain period of time, say, 3 months, 6 months or 1 even year. Many businesses use this option to receive reduced labor rates as well as a dedicated account manager and a lead engineer who thoroughly knows your network, hardware and software.
Break/Fix Service is the option you have to call our office anytime you need service. To save you money, we will initally attempt to address the problem through remote support. We will provide on-site service if a remote solution is not possible. Most requests are responded to within 3 hours.
Remote Support is always the first technology used - with all our support options. Through remote support we often eliminate expensive on-site service calls as well as saving the inconvenience for you of having support engineers in your way. You will save money as our engineers will login to your system and safely and securely take control to address issues concerning hardware, software, your operating system, spam, viruses, and almost any other issues that come up.
With Egltech, you also receive
Trained and certified engineers in all IT areas Monthly and annual service contracts at discount rates Multi-service discounts Our Passionate Support Promise Only one phone number to remember for all your IT services:
Many clients have support plans customized for their IT infrastructure as well as for their budget. We would love to customize a plan for your business!
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